STORE HELP       

 
 
HELP TOPICS
 
ORDER STATUS
MY ACCOUNT
HOW TO ORDER
SHIPPING INFORMATION
PAYMENT INFORMATION
WINE CLUB MEMBERSHIP
ORDER BY PHONE, MAIL
SALES TAX
OUR GUARANTEE
CREDIT CARD SECURITY
PRIVACY
TASTING NOTES
CONTACT US
 
 

 

 

HOW TO ORDER

Browse through the site until you find the product you want to purchase. Go to that item page and enter the quantity of the items you want, select the color (if applicable), the size (if applicable), and then click 'Add Item to Shopping Cart'. After a few moments you will see the Shopping Cart page, displaying the item you just added, as well as any other items in your cart. If you want to purchase other products, click on 'Continue Shopping'. If you are ready to make your purchase, click on 'Go to Checkout'.

Note: If you prefer to order by phone, please call us at 877-627-9445.

Login:

If you are a new user, you will be asked to enter your email address and create a password for future Log In. When you return to Order again, you can simply enter your email address and password and all of your shipping and billing information will be filled in for you.

Shipping Address:

Once in the Checkout, you will enter your Shipping Address and indicate if there is the same address as your Billing Address. Checking this selection will automatically fill in your Billing Information. Our Checkout allows you  to enter and save Multiple Shipping Addresses. To enter additional addresses, after you have entered your first address, click on 'Save/Add Another Address', and continue entering addresses until you are done. Each new address will appear in the left-hand column. When you are finished entering addresses, click on the 'Continue Checkout'.

We can only ship wine to the following US states: CA, CO, IA, ID, IL, MO, NB, NM, OR, WA, WI.
None-wine orders may be shipped anywhere in the US.

Shipping Method:

If you have multiple Shipping Addresses you will select a shipping destination for each item, and then a Shipping Method for each destination. 
If you only have a single Shipping Address, then you will be asked to select a Shipping Method. 

You may also change quantities of items on this page, and/or remove an item. 

A separate email address may be used for each order destination. This is helpful for gift purchases. Changing this email address will not affect you login email address.

Billing Information:

If you checked the box on the Shipping Address page which said ‘This address is the same as my Billing Address’, then you billing information should already be filled in. If it is not, then fill in your Billing Information exactly as it appears on your credit card statement.

Enter you credit card payment information and click ‘Continue Checkout’

Review and Submit Order:

On this page you will review your order details and have a chance to make any changes by clicking on your browser’s ‘Back’ button. Once everything looks in order, click on ‘Submit Order’. This will send you order to us. 

After your order has been submitted you will see a Thank You page with your order number. If your order contains multiple shipping addresses, then you will receive a separate order # for each destination. Print out a copy of this page for your own records.